What to do if I forgot my current password?

What to do if I forgot my current password?

If you forgot your current password, you may set a new password by following these steps:
  1. Select the "Forgot Password" link from the login screen.
  2. Fill out the registered mobile number field.
  3. You will be redirected to the OTP screen.
  4. Type the OTP Code received.
  5. Set your new password.
Screens from the mobile app:
 

Screens from the web app:
 


    • Related Articles

    • How do I change my password?

      You can change your password by following these steps: Click the User Menu at the right bottom right of the screen. Click "Change your password" from the side navigation screen. Enter your new password on the Change Password screen. It should contain ...
    • What to do if I forgot my ATM PIN?

      In case you forgot your ATM PIN, the best course of action is to contact our Support Team right away via any of these SALPay Support Chat Channels. It is much easier for our Support Staff to assist you if you are logged in to your SALPay Wallet or ...
    • How do I log in as Admin to SALPay for Business?

      To log in to your SALPay as Administrator, follow these steps: Step 1: Go to business.salpay.com/login Step 2: Enter your mobile number. Step 3: Enter your password. Step 4: Click Login. You should be directed to your SALPay Admin Dashboard upon a ...
    • How do I log in to my SALPay Wallet?

      Log in through SALPay Wallet Mobile App 1. Launch the SALPay Wallet from your home screen.              2. Click on Login.                              3. Enter your mobile number and password, then click on Login.                    You will be ...
    • How do I change my ATM PIN?

      In case you wish to change your ATM PIN, follow the instructions below: Visit the nearest UnionBank branch or ATM. Insert your card in the ATM card slot. Enter your existing PIN. Choose “Other Transactions” from the Menu. Choose “PIN Change”. Enter a ...