What to do during KYC Verification?
What is SALPay KYC?
SALPay KYC or SALPay Know Your Customer is a mandatory process of verifying the identity of a user who is about to create a SALPay Account. The goal of this process is to prohibit any fraudulent activity in using the tool by having the user prove the legitimacy of her/his identity by undergoing the KYC Process. During the process, the user is required to provide the necessary requirements such as profile information and accepted valid ID as a supporting document. This process is done through the installed mobile app or the web app. Having your account verified could take 1 to 2 business days facilitated by our FinTech - Compliance Team. To avoid getting rejected, make sure you fill out the required fields properly and provided correct supporting documents. Below are the 3 main KYC stages you should undergo:
Stage 1 of 3: Add Email Address
Stage 2 of 3: Complete Profile Information
Stage 3 of 3: Upload Documents
How do I know my SALPay KYC Verification status?
Verification Rejected Possible Reasons for Rejection Inaccurate/Incorrect/Mismatched Profile Information details The uploaded ID is not valid or not included on the list of accepted IDs The uploaded ID is pixelated or not clear enough The uploaded ID ...
What to do if my KYC submission has been rejected?
Upon logging in, you will see the status of your KYC Verification. Seeing "Hooray!" means your submission has been approved and the next steps will be card order or the arrival of your card. However, there are instances that a KYC submission gets ...
What to do during SALPay KYB Verification?
Once you have completed your KYC Verification through the SALPay App, go to business.salpay.com to submit your Business Information and required documents based on your company type.
How do I sign up for a SALPay Corporate Account?
SALPay Corporate Account allows you to order SALPay Cards, invite payees, load funds, and run payouts. SALPay can be integrated with a company or companies within a Salarium Account to ensure an easier and secure payout. Creating the SALPay Corporate ...
How do I create a SALPay Corporate Account for my business?
Creating the SALPay Corporate Wallet requires the business owner/ one of the business owners to first sign up for a SALPay Personal Account. This requires the business owner to initially undergo and fulfill the SALPay Know Your Customer (KYC) ...