How do I know my SALPay KYC Verification status?
Verification Rejected Possible Reasons for Rejection Inaccurate/Incorrect/Mismatched Profile Information details The uploaded ID is not valid or not included on the list of accepted IDs The uploaded ID is pixelated or not clear enough The uploaded ID ...
What to do if my KYC submission has been rejected?
Upon logging in, you will see the status of your KYC Verification. Seeing "Hooray!" means your submission has been approved and the next steps will be card order or the arrival of your card. However, there are instances that a KYC submission gets ...
What to do if I forgot my ATM PIN?
In case you forgot your ATM PIN, the best course of action is to contact our Support Team right away via any of these SALPay Support Chat Channels. It is much easier for our Support Staff to assist you if you are logged in to your SALPay Wallet or ...
What to do during KYC Verification?
What is SALPay KYC? SALPay KYC or SALPay Know Your Customer is a mandatory process of verifying the identity of a user who is about to create a SALPay Account. The goal of this process is to prohibit any fraudulent activity in using the tool by ...
How do I create, delete, edit and/or run payouts?
Regardless of the tool you are using for processing your payroll, payouts can be done through SALPay for Business and it can be created in two ways - Manual Entry or Import CSV file. After processing your payroll, you have to ensure to follow first ...