How do I manage the Administrators?

How do I manage the Administrators?

Being an administrator in SALPay for Business will grant the user to have full access to the company's SALPay Corporate Account. The administrator can do the following:
  1. Manage ALL transactions;
  2. Initiate the Load Fund Request;
  3. Create, Delete, Edit, and/or Run Payouts;
  4. Order Card Credits;
  5. Invite and Manage Payees;
  6. Manage Administrators.

How do I add new Administrators?

1. From the Top Navigation, switch to the Administrators tab.


2. Click on Add Administrator.


3. Enter the e-mail address or mobile number tagged to the SALPay Account of the user you are adding as Administrator. Then, click on Add.


The format of the mobile number should be +63XXXXXXXXXX.
A User can be added as an Administrator only if he/she had already created an account with approved KYC.

How do I change the Account Ownership?

1. From the Administrators list, choose the user you wish to be the new Account Owner. Click on the More button > Set as New Account Owner.


2. A confirmation message will appear and you have to click on Continue to proceed with the change.


3. The Account Permission will then be changed from Administrator to Account Owner.


How do I remove an Administrator?

1. From the Administrators list, choose the user you wish to be the new Account Owner. Click on the More button > Remove.

2. A confirmation message will appear, and you have to click on Remove to proceed with the action.


Changing Ownership and Removing an Administrator is a must especially if they are no longer connected with your organization. This will also avoid any unauthorized transaction in your SALPay Corporate Account.
An Account Owner can not be removed immediately. You have to change the ownership first before proceeding to the removal of the administrator.



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