If you entered your PIN incorrectly three times on ATM withdrawals, you account will be blocked. When this happens, you may request to reset your PIN through the SAL Pay app or via your Salarium account’s wallet.

Login to your Salarium account, and go to the SAL Pay pay wallet section. You will then see that your account has been suspended for security purposes. Click Request a PIN Reset to proceed.

You will receive an email notification acknowledging your request.

When you try to access your SAL Pay wallet, you will see that your PIN request is pending.

When your PIN reset is completed, you will receive an email confirmation. You may now proceed with setting the new PIN by following the link on the email.